1xBet Partner Support

The 1xBet Partner support team is available 24/7 to assist affiliates with any questions or issues related to their 1xPartners account, commission payments, the mobile app, and promotional materials. Whether you are a new affiliate or a long-standing partner, the 1xPartners team is committed to providing prompt and professional assistance.

Ways to Contact 1xPartners Support

Personal Affiliate Manager: Every registered 1xPartners affiliate is assigned a dedicated personal manager. Your manager is your primary point of contact for commission negotiations, GEO-specific strategies, and technical account issues. Reach out to them directly via the contact details provided in your affiliate dashboard.

Live Chat: The 1xPartners website features a live chat function for immediate assistance. The support team responds quickly to live chat inquiries during business hours and maintains extended coverage for urgent matters.

Email Support: For non-urgent inquiries, detailed account questions, or formal requests, you can contact the 1xPartners support team via email. Response times are typically within one business day.

Common Support Topics

The most frequent support requests from 1xPartners affiliates include: assistance downloading or installing the latest version of the 1xPartners APK; questions about commission calculations and negative carryover; payment processing queries and withdrawal method setup; promotional material customization requests; and sub-affiliate program enrollment.

App Technical Support

If you are experiencing technical issues with the 1xPartners Android app — such as login errors, statistics not loading, or push notifications not working — first ensure you have installed the latest version of the APK. If problems persist, contact the technical support team with your device model, Android version, and a description of the issue for the fastest resolution.